DITAworks allows for better collaboration between writers and management, reduces the time required to complete a hypothetical task, and speeds up delivery. Thanks to the topic-based approach, writers are able to work simultaneously on the same document without interfering with each other.
Storing the documentation in a structured XML format and applying different templates for different types of documents allows to properly adapt one piece of content for different uses. DITAworks allows writers, engineers, clients and other people involved in the process of writing and publishing to cooperate, thus producing documentation of a much higher quality
Documentation is produced at a much faster rate thanks to the Single Source principle. Translation is also optimized as all the versions in all languages are easily controlled. Need a new version in another language? Just translate the modules that were added or modified, and leave the rest unchanged!
Naturally, reducing the amount of documentation and increasing its quality means fewer copies and revisions are printed daily. Not only does this save money on paper, but also helps the environment!
DITAworks Helps To
One of the major benefits of DITAworks is how easy it is to manage very large number of different documents. No longer will you have to search for individual revisions of a document when you want something changed across the board. Forget about carefully perusing each paragraph trying to eliminate discrepancies between versions; with DITAworks you need only change the core content once and the changes made will automatically be applied to all existing versions.
DITAworks allows to reuse content over and over again seamlessly, essentially eliminating any need to write the same thing more than once. The way it is done is through topics that can be added and deleted to any required end document. As documentation used in the Telecommunications Industry is often saved in different formats and translated into different languages, such an approach reduces both costs and time required.
Portable through standards
Using DITAworks, product groups and external business partners can easily share and exchange content. Third parties can use common transformation and presentation models with DITA, or create specialized processing to offer views and presentation of content that is company- or brand-specific, or to transform content for reuse between DITA and other XML formats.
Nico Shishkin Documentation and Support Engineer Global Services at Fontijne Grotnes Group
Our company worked with instinctools to implement DITA for creating our product documentation. Throughout the entire project and after the implementation of a DITA CMS, instinctools provided us with a very professional technical support and excellent customer service. The DITA CMS ’DITAworks’ delivered to us by instinctools is user-friendly and multifunctional. We are very satisfied with our cooperation with instinctools and would recommend instinctools without hesitation
Uwe Funk Manager ITM/PSE - Procurement Systems, Daimler AG
Daimler’s new Global Buying System GLOBUS has an effective web-based help function and user support now. We have chosen *instinctools’ innovative solution and because of it, our needs are satisfied in terms of multilingual content, flexibility and scalability
Ms. Inge Sub Director, QA & Documentation, Fujitsu Enabling Software Technology
With growing documentation requirements, we saw a need for a tool that would help us to manage our Product documentation based on DITA Standard efficiently and comfortably as well as publish the documentation in different formats. With DITAworks, we found the right solution and after careful analysis, the *instinctools team was able to bring the tool in our production environment in a short time.
Mr. Pierce Buckley Head of Operations and Products, Vox Generation Limited
instinctools are simply the best when it comes to Eclipse technology and content management. They supported us in achieving some of our main development targets by delivering high quality results on time and within budget. Their team provided a very cooperative and productive environment and contributed many creative ideas towards the best use of Eclipse technology.
Mr. Ulrich Callmeier Managing Director, acrolinx GmbH
The development team of *instinctools have fulfilled our expectations in terms of delivery schedule, quality and budget conformance. We will gladly place development orders to *instinctools also in the future.
Mr. Mark Myers Development Architect, Production Platform Management and Operations, SAP America
The DITAworks Webtop enables SAP to create and modify DITA maps and content in a visual web-based application. It provides an integrated user-friendly authoring experience that reduces the complexity commonly associated with modelling and authoring structured content.